Terms and Conditions

Advance Prices

Advance prices are an approximate price based on the previous game. We expect year on year increases. Final prices are confirmed on your final invoice, approximately 3 months prior to departure. We always endeavour to keep prices to a minimum. Deposits are non refundable unless our final prices increase by more than 10% from our advance prices. In this instance we will if required offer a refund of your deposit less an administration fee of £30pp

Included

Unless indicated, our tours include return flights from Cardiff, and hotels on a B/B basis (or room only if advised)). Breakfast is usually a full cooked breakfast, but some hotels only offer continental.

Your Security

We are fully bonded members of the Civil Aviation Authority, ATOL 4225, which means your money is safe

I.D.

We will require passport details from all passengers travelling. Due to increased security measures this is a requirement of airlines. We cannot be responsible if you are denied boarding if you do not have the required documentation

Missed Flights

Please note Robert Davies Sports Travel are not responsible for passengers who miss their flights. We request check in at least 2 hours before departure. Desks close 1 hour before departure but this may vary with individual airlines. Should you miss your flight, we will endeavour subject to availability to reallocate to our later flights, but you will be charged for a one way flight.

Names

Names must be supplied at least 10 weeks before departure. Names must be listed on our booking form as spelling errors will carry an administration charge of £30pp if within 10 weeks of departure. Name changes within 14 days of departure carry a £50 charge

Payment

To make a booking we require an initial deposit of £100 pp. Deposits are non refundable. Full payment is required 10 weeks before departure. Any bookings not paid in full by the date requested on your final invoice are liable to cancellation, with the relevant cancellation charges applicable.  We accept payment be cash/cheque/ debit and credit cards ( Visa and MasterCard carry a 2.5% surcharge)  Cheques should be made payable to Robert Davies Sports Travel and the the first line of your address and telephone number written on the reverse of the cheque. Should the cheque be returned by the bank a charge of £25 will be levied

Hotels

Prices for our packages are based on twin/double rooms. Some hotels have a limited number of triple and single rooms. Single rooms incur a supplement. Triple rooms may contain a double bed and a rollaway bed settee. Single rooms may be designed for one person and therefore smaller than twins. Twin rooms contain 2 separate beds, double rooms contain one double bed. We always endeavour to obtain the rooms requested, but this cannot always be guaranteed. Should we, through circumstances beyond our control, be forced to change your accommodation, we will advise you at the earliest opportunity. In these rare circumstances we will offer an alternative of equivalent or higher grade as available.

Insurance

We highly recommend you ensure you have adequate travel insurance to cover your trip.

Flight Times

We are not advised of final flight times until 2/3 weeks before departure. Prior to this we work on flight bands and endeavour to obtain timings within the quoted bands. However this cannot always be guaranteed due to airport/airline requirements. We are not responsible for refunds if your first choice of flight cannot be guaranteed  Please indicate your preferred bands on your booking form. Flight times will be confirmed on your flight tickets, 7 to 10 days prior to departure. Please note flight timings are allocated after receipt of final payments, and therefore late payments could result in you being allocated a time outside your chosen band

Flight Delays

We are not responsible for flight delays due to inclement weather, strikes, technical problems etc

Cancellation Charges

Should you wish to cancel your booking, we will require notification by e mail or in writing. CANCELLATIONS CANNOT BE ACCEPTED BY TELEPHONE, NOR FROM ANYONE OTHER THAN THE PARTY LEADER. Cancellation charges will be levied in accordance with the scale set out below, and will be a minimum of loss of deposit.  


Duration before which cancellation received                                   Charge  

Over 70 days                                                                           Loss of deposit  

56 - 70 days                                                                            40% of total cost  

43 - 56 days                                                                            50% of total cost  

29 - 42 days                                                                            60% of total cost  

15 - 29 days                                                                            80% of total cost  

Within 14 days                                                                         100% of total cost

Match Tickets

If we are able to offer match tickets, we will advise this on our website. Match tickets are obtained through agents and are NOT at face value. We do not add any margin but offer at the price quoted to us. Full payment is required at the time of confirmation. We cannot confirm where the tickets are located until they are received, approximately 1 week before the game. We will endeavour to obtain tickets close together but cannot guarantee as they are allocated by a 3rd party. Tickets are non refundable after being paid. If we are unable to obtain tickets we will advise at the earliest opportunity. However Tickets do not form a part of the package, and the inability to offer tickets does not entitle a refund of travel costs.

Match Cancellation

Please note Robert Davies Sports Travel cannot be responsible for refunds of money due to cancellation of the match as a result of inclement weather, terrorism, disease, foot and mouth or events beyond our control. The match does not form a legal part of the package offered.

Coach Transfers

Transfers between your arrival airport and hotel can be rebooked at a cost as quoted. Please indicate at the time of booking if you require transfers. We do not offer transfers to UK airports. It is your responsibility to ensure you are at the advised pick up point in plenty of time for coach arrivals. No refunds will be made due to missed departure as a result of failing to meet your transfer coach time. Please be aware coaches may be slightly delayed due to traffic etc.

Flight Tickets

These will be issued 7/10 days before departure subject to all payments on booking being completed and a full list of names and passport details received. The tickets will show your confirmed timings. Lost tickets will be subject to a reissue charge of £50

Golf Clubs

Please check at time of booking as airlines charge for the carriage of golf clubs

Baggage Allowance

Unless otherwise advised, you baggage allowance is 1 x hold bag of 15kgs, plus cabin baggage of 7 kgs pp.

How to Book

Please call Robert Davies Sports Travel on 01656 773779 or e mail sales@robertdaviessportstravel.com to confirm your booking. You will need to forward a booking form with a non refundable £100 pp deposit.(full amount 10 weeks before departure). Please supply a full list of passengers travelling at the time of booking. Names must be exactly as shown on passport as airlines will charge for any incorrect names. Please indicate your preferred flight times on your booking form. We will endeavour to accommodate your request but cannot guarantee flight times.